Where is my order?

Every shipment comes with order tracking. You can find the tracking number for your shipment in the confirmation email that you received when you placed your order.

Sometimes online order tracking will state that your package is “delivered” before it is actually brought to your door. We do not have control over this. If your order says that it has been delivered but you have not yet received it, it will likely arrive within the next 24 hours.

Note that USPS posts an “expected delivery date,” and the vast majority of the time, the package is delivered by this day. Occasionally, due to inclement weather or other issues on the part of USPS, it may take 1-2 additional business days to receive your order. We apologize for any delay, but unfortunately we do not have control over USPS operations.

If your package has not arrived and you believe that it has been lost by the carrier, send an email to us at [e-mail]. If we are unable to track it down, we will replace the entirety of the order at no cost to you.