Products

The System

• What is the difference between the System, the Supplement, and the Test Kit?
• Do I need to wait for the results of my pet's microbiome analysis before beginning the fecal transplant capsules?

The Test Kit

• How do I take a fecal sample for analysis?
• How long does it take to get results?
• Will your test tell me if my pet has a pathogen?
• Do you use the results of my pet's microbiome assessment to make a supplement tailored to my pet?

The Supplements

• How should I store the supplements?
• If my pet will not take the capsule, can I open it and mix the contents in with food?
• What are the ingredients in the fecal transplant capsules?
• Why aren't my fecal transplant capsules all the same color?
• Can my pet continue taking probiotics?
• Can my pet continue taking other medications while taking the supplement?

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Donors

• How do you screen donors for fecal material?
• Are your donors screened for pathogens?
• Do your donors live in a laboratory?
• What do the donors eat?

Insurance

• Do pet insurers cover your products?