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Registering my sample

  • Registering your pet's sample: Step-by-Step Process
  • When I enter my sample ID code to register, I get an error message. Why?
  • Where can I find my pet's sample ID code?
  • How do I register my pet's sample?

Account troubleshooting

  • Filling our your pet's profile information
  • Login page help
  • I created an account with AnimalBiome before, but when I try to log in now, the account says it is invalid.
  • When I try to visit app.animalbiome.com, all I see is a blank white screen. Why?
  • What if I forgot my password?
  • How do I create an account?
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